Alert Delivery Setup

Official alerts, security notifications, and manual JIT approval requests are dispatched via your designated SMTP relay. Ensuring reliable delivery is critical for operational visibility.

Follow these steps to configure your communication gateway.

1. Access Communication Settings

In the System Operator Manual or Setup Wizard, navigate to Settings > Alert Delivery.

2. Enter SMTP Details

Provide the following technical metadata for your mail relay:

• SMTP Host: The hostname of your mail server (e.g., smtp.sendgrid.net).
• Port: Typically 587 for TLS or 465 for SSL.
• Credentials: The username and API key/password for the relay account.

3. Send Test Notification

Click "Send Test Email". Provide an administrative email address to verify that transport security and delivery authentication are correctly configured.

4. Enable System Alerts

Once the test is successful, toggle the "Enable Global Alerts" switch to activate automated notifications for JIT requests and security breaches.

Note: We strongly advise using a dedicated mail relay rather than a shard business email account to ensure compliance with Microsoft 365 delivery limits.